Uptime Advocate
Let a second pair of eyes monitor the health status of your fleet. Your Uptime Advocate is dedicated to getting your trucks in and out the service bay as fast as possible.
Let us help keep watch over your trucks.
With the OnCommand™ Uptime Advocate program, every truck repair is assigned a case file that is posted to your online portal, offering at-a-glance information about the progress and details of each repair taking place on all your enrolled trucks across the International® service network. Which means you get greater access to monitor repairs, and to communicate with the repair facilities and the Uptime Advocate team – all so you can more effectively manage your fleet operations.
Your dedicated repair concierge will:
- Help identify health issues early and determine how and when to address the issues
- Help ensure accuracy of labor and part estimates
- Review repair history and identify open campaigns, recalls, or calibration updates
- Coordinate parts procurement as well as technical and field support as needed
- Attach a comprehensive health report about your vehicle to the online case file
- Help facilitate timely communications and repair progress updates
For More Information
Tia Leonhard
Marketing & Connected Technology Manager